We can accomodate for international orders, please email us at aerwellnessco@gmail.com
All orders are processed within 1 – 3 business days (excluding weekends and holidays after receiving your order confirmation email.)
Standard Postage | $12: Between 5 – 9 Business Days
Express Shipping | $17: Between 3 – 4 Business Days
Shipping is handled by Australia Post.
To track a order, use the information on your delivery provided to you.
Here is Australia Post parcel tracking facility: https://auspost.com.au/mypost/beta/track/search
For missing or late items: https://auspost.com.au/receiving/delayed-lost-or-damaged-items/find-a-missing-item or contact us.
To return your product, please email us at aerwellnessco@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us for questions related to shipping. Email us at aerwellnessco@gmail.com