Australia Only

AER Wellness only ships to locations within Australia.

Handling Time

All orders are processed within 1 – 3 business days (excluding weekends and holidays after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Rates and Delivery Time

Standard Postage | $10: Between 5 – 9 Business Days

Express Shipping | $15: Between 3 – 4 Business Days 

Shipping Handler

All shipping handled by Australia Post. 

To track a order, use the information on your delivery provided to you. 
Here is Australia Post parcel tracking facility: https://auspost.com.au/mypost/beta/track/search

For missing or late items: https://auspost.com.au/receiving/delayed-lost-or-damaged-items/find-a-missing-item

Shipping returns

To return your product, you should mail your product to: 3/27 Davidson Tce, Joondalup, 6027.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to shipping. Email us at [email protected]